Desk 04 · Automation
Automation
Processes that run themselves: forms, CRM, emails, bookings and alerts.
The problem it solves
Your team copies data from one place to another, answers the same emails and chases bookings or invoices by hand. That's time not spent on customers, and some enquiries get lost along the way.
How we solve it
We map the process with you, spot the repetitive steps and automate them by connecting the tools you already use. Every enquiry comes in, gets recorded and receives a reply without anyone having to remember.
What's included
- Analysis of the current process and improvement plan
- Connecting forms, CRM, email and calendar
- Automatic alerts and follow-ups, including WhatsApp
- Workflows with n8n, Make or API integrations
- Documentation so your team understands every workflow
- Review and adjustments after launch
Who it's for
Companies with repetitive admin tasks or enquiries arriving through several channels.
Explore the cityFrequently asked questions
Do I have to change my tools?
Usually not. We first try to connect what you already use and only suggest changes when they clearly help.
What if a workflow fails?
Workflows include error alerts and are documented so they can be reviewed and fixed.
How we work
The same process for every service, so you always know what happens next.
Diagnosis
We talk about your business, your customers and what you already have. If there's a website or tools in place, we review them before proposing anything.
Fixed proposal
You get scope, timeline and price in writing. No hidden costs.
Design and build
We show you progress along the way so you can give feedback before it's finished.
Launch and follow-up
We publish, check everything works and show you how to manage it. If you need it, we stay with you on maintenance.
Other services
Not sure where to start?
Tell us about your situation and we'll tell you which service makes most sense right now, even if it's just one.